We are in Auckland and all the stock showing on our website is physically in Auckland so that we can send the products immediately.
We send out our accessories and parts with CourierPost or New Zealand Couriers, which has the most significant delivery network—because even those in the far reaches of Aotearoa need bits and pieces for their gadgets! We send out orders every weekday, and shipping generally takes one to two working days, and rural addresses might take two to four days.
If you Realised that you chose the wrong model, colour, size or quantity? Please email us as soon as you can. Our packages go out the door fast, but if you can catch us quickly, we’ll happily change the order for you. If there’s an additional cost, the item won’t ship until the full amount paid.
All orders are tracked and you are provided with tracking information so you can see where your product is at all times.