• We are in Auckland, and all the stock showing on our website is physically in Auckland to send the products immediately. 

• We can ship your order the same day or the next working day ( depends on Order time) by Courier Post.

• Free shipping to NZ non-rural addresses only. For rural address, please select rural delivery $3.99 at checkout.

• We send out orders every working day by CourierPost or New Zealand Couriers. Generally, We deliver overnight (next working day) or one to two working days to non-rural addresses, and rural addresses might take two to four days.

• If you Realised that you chose the wrong model, colour, size or quantity? Please email or text us as soon as you can. Our packages go out the door fast, but if you can catch us quickly, we'll happily change the order for you. If there's an additional cost, the item won't ship until the total amount paid.

• We will send you the Tracking number emails at various stages of the parcel to know the parcel's exact location.

• We send all the parcels in the signature required courier. If you want a non-signature package or want to give any instructions, please add a note with the order. You can add a message to the cart page.

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